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These terms set out how your account with 663ph works — what you agree to when you access the platform, how your wallet transactions are handled, and what we each commit to. Access and eligibility depend on local law and are available only in regions where local law permits.
By opening an account and using the 663ph platform, you confirm that you have read and accepted these terms in full. They apply to every session you start, every transaction you submit through Maya, Coins. ph or Bank Transfer, and every interaction with account support. We update these terms when our services or applicable rules change. The version published at this address is always the current one — we do not send individual notices for routine updates, so checking this page periodically keeps you aligned with the terms in effect. If you continue using your account after a revision is posted, that constitutes acceptance. Certain sections — particularly those covering withdrawals and wallet verification — reference the payment rails available in your account dashboard. Where a payment method is listed as available, it remains subject to the limits and verification steps shown at the time of your transaction. Nothing in these terms overrides the rights you hold under applicable Philippine law. If any clause is found unenforceable, the remaining clauses stay in effect without modification.
Transactions submitted through Maya are governed by these terms alongside Maya's own service conditions. Verification steps shown during the deposit or withdrawal flow are part of the transaction process.
Coins. ph wallet transfers follow the transaction limits and verification requirements shown in your account at the time of submission. These terms apply to each such transfer.
Bank Transfer instructions, including account details and reference requirements, are shown in your account during checkout. These terms govern the 663ph side of that process.
Understanding where these terms apply — and where they stop — helps you know exactly which rules govern each part of your experience on the platform.
Creating an account, logging in, updating your profile and managing your session are all governed by these terms. Any access from a region where local law does not permit it falls outside what we can support.
Deposits and withdrawals you initiate through your 663ph wallet — including those processed via Maya, Coins. ph or Bank Transfer — are covered here. Third-party processing fees from the payment provider are outside our control.
Game titles available in the lobby, studio catalogues from Pragmatic Play, CQ9, Habanero and others, and any promotional content displayed in your account are subject to these terms. Game outcome fairness is governed by the studio supplying each title.
External sites, payment processors and game studios operate under their own terms. We do not extend these terms to their services, and linking to or from those services does not make us responsible for their conditions.
These terms are not just obligations — they also set out concrete actions you can take at any time. Your account dashboard is the starting point for most of them. Transaction records for all wallet activity, including Maya and Coins. ph movements, are available under your account history tab after login. If a transaction appears incorrectly, you can raise a query through the support channel and we will review the record against our logs. Account details — including your registered contact information — can be corrected by submitting a change request through the account settings page; we may ask you to verify your identity before applying the change. If you believe any part of these terms has not been followed in the handling of your account, you can contact us directly. We aim to acknowledge every formal query and respond with a clear outcome. Where a dispute cannot be resolved through direct contact, the applicable process depends on the rules in force in your eligible region.
Your full transaction history — deposits, withdrawals, and wallet transfers — is shown in the account history section after you log in. Records are stored per session and per payment method.
Submit a correction request through account settings. We will apply verified changes to your registered name, contact number or linked payment method once your identity is confirmed.
Any question about a transaction, a policy clause or an account action can be sent to our support team. We log every query and respond in the order received.
If a section of these terms is unclear in the context of your account, you can ask for a written clarification. We will respond with the plain-language meaning as it applies to your situation.
For any question tied to these terms — account status, transaction disputes, or a policy clause — reach us through the channels below. Each path routes to the same support team handling policy queries.
Open the chat widget from any page after login to reach our support team directly. Policy and account queries are handled in the same queue.
For formal queries or documentation requests related to these terms, send us an email through the address listed in your account contact page. We log and respond to every submission.
The Help Centre inside your account covers common terms questions — wallet rules, verification steps, and transaction scope — with answers specific to your account region.
These terms govern not just what you do on the platform, but how we handle the information your account generates. Here is what is in effect.
We store the information you provide at registration and during wallet verification. It is used to operate your account, process transactions via Maya, Coins. ph or Bank Transfer, and respond to support queries. We do not share it outside the purposes described here.
We use session cookies to keep you logged in and to maintain your wallet state between pages. Preference cookies are used only where you have not disabled them in your browser settings. No tracking cookies are set by default on this domain.
Your account is protected by credentials you set at registration. We do not store passwords in plain text. If you suspect unauthorised access, use the password reset path shown on the login page, then contact support to flag the incident.
Account and transaction records are kept for the period required by the rules applicable in your eligible region. After that period, or upon a verified deletion request, data is removed from active systems. Submit a deletion request through the account settings page.
These are the questions we hear most often about how these terms work and what they mean for your account.
These terms apply from the moment you create an account. Every session, transaction and support interaction is covered by the version of these terms published at this address at the time the action occurs.
We update this page directly. We do not send individual notifications for every revision. Checking this page periodically is the way to stay current. Continuing to use your account after a change is posted counts as acceptance of the updated terms.
Yes. All transactions you initiate through your 663ph wallet — whether via Maya, Coins. ph or Bank Transfer — are subject to these terms on the 663ph side. The payment provider's own conditions apply to their side of the transaction.
Yes. Submit a data request through the account settings page or via email support. We will compile the records held against your account and respond within the period required under applicable local rules in your eligible region.
Raise a query through live chat or email support with your transaction reference number. We will review the record and respond with our findings. If the matter is not resolved through direct contact, the escalation process depends on the rules applicable in your eligible region.
Yes. Access and eligibility depend on local law and are available only in regions where local law permits. If your location falls outside an eligible region, these terms and the platform services do not apply to you.